THe Business case

A Return on Investment, beyond just Dollars and Cents

Seeing the potential of Newcomer Youth is an opportunity for employers who are looking to address pressing labour market shortfalls in the coming years. Here is what you need to know to make informed choices and better engage the right talent to support your business success.

Immigrant and Refugee Youth:

An Asset to Hospitality and Food Services Businesses 1 2 3 4

Part of a generation that tends to be entrepreneurial and innovative in its thinking.

Pursue post secondary education at higher rates than Canadian born youth.

At a development phase that makes them naturally more flexible in the face of change, including adapting more quickly to technological advancements.

Come from a broad range of backgrounds, can engage with a diversity of cultures and are often bilingual/multilingual.

Make up a significant proportion of Toronto's youth, are available and looking to join the workforce right now.

Sector Workforce Projections


Will you have enough workers to meet industry growth?

2010 to 20355:

  • Tourism goods and services spending is expected to grow from $167 billion to over $287 billion.
  • There will be an increase from 1.6 to 2.29 million jobs in the sector.
  • Leading to an overall increase of 41% in labour demand.
  • Yet supply is expected to grow by only 25%.
  • The result: 240,000 sector jobs are projected to go unfilled.

Youth: typically defined as someone who is between 15 and 34 years of age.

2009 to 20366:

  • Canada’s working age population will drop from 69% to 60% as our retirement rates exceed historical trends.
  • The number of seniors will grow to almost ¼ of the population, over twice what it was in 2009.
  • The main source of population growth will be immigration – a historically high-performing workforce.

An Immigration Snapshot


1 in 5

Approximately 1 in 5 Canadians are immigrants (7.5 million)


16% are recent immigrants (1.2 million)


Approximately 25% of Canada’s population are youth



Almost 50% (46.1%) of the population are immigrants [compared to approximately 20% (21.9%) across the rest of Canada]


17.5% of all recent immigrants live in Toronto, more than any 
other city in Canada


76% of Toronto’s youth are immigrants or are the child of an immigrant22

The Immigrant Youth Talent Pool

Of the three largest metropolitan areas in Canada, Toronto is home to the largest percentage of immigrants - slightly more than Vancouver and significantly more than Montreal or Canada as a whole. In fact, 76% of Toronto’s youth are immigrants or are the child of an immigrant.17

Who’s New to Canada?

Top 10 countries where recent immigrants are coming from (of the almost 1.2 million people who immigrated to Canada between 2011 and 2016).18

Who’s New to Toronto?

69% of Toronto’s recent immigrants arrived from countries in Asia (in 2016). The top 10 countries are listed.19

As Canada continues to lead top world tourist destinations, labour force issues can impact your Hospitality and Food Services business.

What can be done to offset staffing shortfalls in your establishment?

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