The Business case


Career Paths in Hospitality and Food Services

Inspire Refugee and Newcomer Youth talent by helping them envision their career potential in your establishment and in the Hospitality and Food Service Sector. Here is a map to help you get the conversation started.

*It is important to note that the Career map pictured here outlines a generalized and high-level overview of advancement and mobility opportunities in Ontario’s Hospitality and Food Service Sector. Specific properties however, are all likely to have their own unique variations and accessibility levels for such career pathways, depending on their size, union presence, organizational culture and range of services.

Entry-level Opportunities:

Minimal experience and training are required and horizontal mobility is commonly practiced. Depending on occupation, high school completion, WHIMS, Food Handlers and/or SmartServe Certification must be secured. To prepare, contact Hospitality Workers Training Centre (HWTC) for details.

Supervisory Opportunities:

Related experience and performance history are the top consideration for promotion into these opportunities. Some college-level training may be required and/or preferred. To prepare, visit Colleges Ontario listings for detailed training opportunities.

Management Opportunities:

Extensive related experience and exemplary performance history, alongside specialized training are top consideration for promotion into these opportunities. To prepare, visit Colleges Ontario listings for detailed training opportunities.

Leadership Opportunities:

Extensive and broad related experience and exemplary performance history, alongside master-level business administration qualifications are top consideration for promotion into these opportunities. To prepare, consider these executive-level training opportunities available across Canada for detailed training opportunities.

Training supports for advancement and mobility

Available for employees at levels of your hospitality and food service business. Free training programs through Employment Ontario and Hospitality Workers Training Centre (HWTC) will help prepare your entry-level employees, while the programs like the Canada-Ontario Job Grants (COJG) will help businesses support the training costs of incumbent employees.